CSR’s deskless conundrum: On engaging hard-to-reach employees
This episode of Impact Audio features Tom Knowlton, CEO of CSR Talent Group. He shares how some companies are tailoring CSR programs to better meet employee needs.
He digs into:
- The keys to engaging hard-to-reach employees
- How to think more holistically about employee engagement
- Real-world examples of individualized volunteer programs

Tom Knowlton is CEO and founder of CSR Talent Group, dedicated to bringing the best on-demand CSR, ESG and Sustainability talent to help companies achieve their impact goals. With over 30 years of experience in the Corporate Impact field, Tom has extensive knowledge of the field and how companies have evolved and developed their approach to meeting increasingly complex stakeholder expectations, including the rising expectations of employees. Tom was previously a partner at social impact consulting firm TCC Group and Director of the Corporate practice. Earlier in his career, he was Executive Director at the Council on Economic Priorities, which rated the social and environmental records of companies and developed SA8000, the labor standard used by global clothing companies. Tom received an MPA from Harvard's Kennedy School and a BA from Trinity College.

Sam Caplan is the Vice President of Social Impact at Submittable, a platform that foundations, governments, nonprofits, and other changemakers use to launch, manage, and measure impactful granting and CSR programs. Inspired by the amazing work performed by practitioners of all stripes, Sam strives to help them achieve their missions through better, more effective software.
Sam formerly served as founder of New Spark Strategy, Chief Information Officer at the Walton Family Foundation, and head of technology at the Walmart Foundation. He consults, advises, and writes on social impact technology, strategy, and innovation.
Connect with or follow Sam on Linkedin, listen to his podcast Impact Audio, and subscribe to his bi-weekly newsletter The Review.
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