Join Our Team

Submittable is a social impact platform that makes it easy to launch, manage, and measure any impact program, from first application to final report. | We’re looking for motivated, talented people who are excited about helping organizations achieve better outcomes and bigger impact—join us!

People Operations

Director of Human Resources

Remote - United States

We are seeking a Director of Human Resources to oversee all aspects of our people strategy, ensuring that Submittable attracts, develops, and retains exceptional talent. As a strategic partner and hands-on leader, you will collaborate across the company to shape a supportive, high-performing culture by building and refining strategies, processes, programs, and policies that help our business achieve its goals while staying true to our mission and values.

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New Business

Mid Market Account Executive

Remote

Are you a motivated and strategic sales professional passionate about driving impact in the government sector? Submittable is seeking a Mid-Market Account Executive to pioneer sales efforts for city and county government agencies across all 50 states and territories. This is an exciting opportunity to join our innovative and growing team as the first Mid-Market Account Executive focused on new business development in the govtech SaaS space. You’ll play a pivotal role in shaping how Submittable empowers city and county agencies to optimize their Grants Management and Social Impact initiatives with cutting-edge solutions.

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Support

Technical Support Specialist

Missoula, MT

About the Role:  We’re looking for a full-time Technical Support Specialist to join our Campaign Support team. In this role, you will enhance and nurture the customer experience by quickly communicating with customers regarding questions, problems, technical issues. 

  • This is a full-time position reporting to the Manager of Campaign Support
  • Location: Remote position
  • Salary Range: Non-exempt role with a salary range of $46,000–$56,000, depending on experience and location

How You’ll Make an Impact:

  • Maintain thorough knowledge of Submittable’s platform and features to provide accurate and effective technical support
  • Provide support and maintain customer satisfaction at all stages of the customer journey
  • Respond promptly to customer inquiries via phone, email, and chat, troubleshooting technical issues and answering product questions
  • Provide clear guidance, solutions, and best practices to help customers successfully use the platform
  • Track and log customer issues, ensuring follow-up and resolution in a timely manner
  • Maintain accuracy of customer help resources as the product evolves
  • Identify, test, and report software bugs to Product team 
  • Proactively flag potential issues or recurring problems to support continuous improvement

Apply Here