Breakthroughs in Social Impact: How Integrated CSR Unlocks Innovation
At Okta, social good has been a priority since the beginning. But over time, the CSR team has shifted its understanding of what should drive these programs. It’s not just about taking the solutions the company has on hand and offering them to nonprofits. It’s about identifying the problems out in the world that Okta is uniquely positioned to help solve and then committing time and resources to run at them.
This episode explores how to:
- Identify your company’s superpower
- Get grassroots support from employees
- Take an ecosystem approach to supporting nonprofits
- Build integrated CSR programs around what communities need

Erin Baudo Felter is the Vice President of Social Impact and Sustainability at Okta and is responsible for leveraging Okta’s most important assets – its people, products and corporate resources – to create long-term value for people and the planet. Erin leads Okta’s cross-functional ESG function as well as Okta for Good, the company’s corporate social impact initiative. Her leadership includes Okta’s climate strategy; nonprofit business; strategic philanthropy; employee and community engagement; and emerging human rights efforts.
Erin has worked at the intersection of business and social impact for over 15 years and has held various corporate social impact roles at Zynga, Yahoo and Warner Bros. She holds an MBA from the UCLA Anderson School of Management and a BA from the University of Texas at Austin. She is personally passionate about equity, economic opportunity and empowering future leaders and serves on the advisory boards for GenesysWorks Bay Area and Connect Humanity. She lives in Berkeley with her husband and two kids.

Sam Caplan is the Vice President of Social Impact at Submittable, a platform that foundations, governments, nonprofits, and other changemakers use to launch, manage, and measure impactful granting and CSR programs. Inspired by the amazing work performed by practitioners of all stripes, Sam strives to help them achieve their missions through better, more effective software.
Sam formerly served as founder of New Spark Strategy, Chief Information Officer at the Walton Family Foundation, and head of technology at the Walmart Foundation. He consults, advises, and writes on social impact technology, strategy, and innovation.
Connect with or follow Sam on Linkedin, listen to his podcast Impact Audio, and subscribe to his bi-weekly newsletter The Review.
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