Resources

Submittable Referral Program Terms and Conditions

This Submittable Referral Program offered by Submittable Holdings, Inc. (the “Program”) allows customers to earn rewards for recommending others to sign up for services from Submittable. The Program also allows referred customers to earn rewards.

The following Program Terms and Conditions contain important information about participation in our Program, so please read them carefully. These Program Terms and Conditions are a binding agreement between Submittable and anyone who chooses to participate in the Program and will govern your participation in any and all Program offers. You are not authorized to participate in the Program if you do not agree to the Program Terms and Conditions in their entirety.

How to Earn Referral Reward

Generally

Subject to the below details, for each New Customer an Existing Customer refers, the Existing Customer will receive credit for one month of service or credit for $750 whichever is less, capped at $750 in a single calendar year (a “Credit”). Existing Customers making referrals can qualify for multiple Credits if they successfully refer multiple New Customers; however, the maximum amount of Credit any one customer can receive in one calendar year is $750, regardless of the number of referrals. Also, New Customers will receive a Credit.

Here are the details:

Referrals and Credits

For referrals from Existing Customers on subscription plans with an annual value of more than $1,500: - For both the New Customer and Existing Customer to qualify for Credit, the New Customer must commit to a contract valued at over $2,500 per year.

For referrals from Existing Customers on subscription plans with an annual value of less than $1,500: - The above $2,500 minimum value does not apply to referrals made by Existing Customers on plans with an annual value of less than $1,500. - Existing Customers on self-service plans including, but not limited to Submittable’s Basic, Starter, Boost, Professional, and Premium packages can qualify for a free month for referrals of a New Customer. - However, a New Customer that purchases and pays for Submittable’s Basic package, must use and pay for Submittable’s services for six months before either the Existing Customer or New Customer is eligible to receive Credit.

The Credit: - For Existing Customers, each Credit shall be applied to the invoice that follows the Existing Customer’s eligibility for the Credit. - For New Customers, the Credit shall be applied to the New Customer’s initial invoice, provided the New Customer is otherwise eligible. - For referrals from Existing Customers on subscription plans with an annual value of more than $1,500, each the Existing Customer and New Customer become eligible the month after the New Customer’s initial invoice. - For referrals from Existing Customers on subscription plans with annual value less than $1,500, each the Existing Customer and New Customer become eligible the month after the New Customer’s initial invoice, unless the New Customer purchases Submittable’s Basic package, in which case, each the Existing Customer and New Customer become eligible the month after the New Customer pays its sixth monthly invoice. - Existing Customers that qualify for a Credit may apply the Credit to Submittable’s other services by consulting Existing Customer’s account manager.

How to Use Referral Credit

After an Existing Customer referral becomes a New Customer, the Existing Customer making the referral will receive a Credit added to the invoice after the Existing Customer becomes eligible for the Credit, equivalent to one (1) month of service, but not to exceed $750. For example, a $12,000/year deal will only receive a $750 Credit, even though a month of service under such a plan costs $1000.

After a potential New Customer becomes a New Customer, the New Customer will receive a Credit added to the invoice after the New Customer becomes eligible for the Credit, equivalent to one (1) month of service, but not to exceed $750. For example, a $12,000/year deal will only receive a $750 Credit, even though a month of service under such a plan costs $1000.

Multiple Referrals


Existing Customers making referrals can qualify for multiple Credits if they successfully refer multiple New Customers; however, the maximum amount of Credit any one customer can receive in one calendar year is $750, regardless of the number of referrals.

For example, an Existing Customer with a $2,400/year annual contract refers two New Customers, that Existing Customer will receive a $400 Credit (two months’ worth of Credit; 2 x $200).

For example, an Existing Customer with an $8,000/year annual contract refers two new customers, that Existing Customer will receive a $750 Credit (two months’ worth of Credit; 2 x $666.67 = $1,333.34, which exceeds the $750 maximum).

How to Make a Referral

Existing Customers may make referrals via Submittable’s Referral Program Page found at www.submittable.com/invite.There, Existing Customers may input a potential New Customer’s information. Submittable will send an email to the potential New Customer with information about this Program. If a New Customer prefers to reach potential Existing Customers on its own, Existing Customers may forward a potential New Customer URL, and Submittable will provide such Existing Customers with suggested language to use at such Existing Customer’s option. In either event, the potential New Customer will access the potential New Customer URL and provide Submittable details about how they were referred to Submittable.

Severability


If any provision in these terms is held to be invalid, void, or unenforceable, such provision (or the part of it that is invalid, void, or unenforceable) will be struck from these terms, and will not affect the validity and enforceability of the remaining provisions.

Termination and Changes


Submittable may, in its sole discretion, change, cancel, suspend, or modify any aspect of the Program without notice. Submittable reserves the right to provide exceptions to the $750 limit for Existing Customers who provide high-value New Customers, as determined by Submittable in its sole discretion. Submittable also reserves the right to disqualify any customers or prospective customers at any time, for any reason, from participation in the Program. Submittable reserves the right to review and investigate all Program activity and to suspend accounts or modify referrals, at Submittable’s sole discretion. Submittable may also terminate a Program Participant’s ability to participate in the Program at any time and for any reason, at Submittable’s sole discretion.

Update to the Terms

Submittable reserves the right to update or amend these Terms and Conditions at any time without prior notice to Program Participants.

Release

By participating in the Program, Participants release Submittable and its directors, officers, employees, and agents from any and all liability for any loss, harm, damages, cost, or expense, including without limitation, property damages personal injury and/or death arising out of or in any way connected to the Program.

Indemnification

Participants to the Program agree to indemnify, defend, and hold Submittable and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs, or expenses, including attorneys’ fees and costs, arising from or related to any breach by the Participant of any of these Program Terms and Conditions or any violation of applicable law by Participant.

Disclaimer of Warranties


PARTICIPANTS EXPRESSLY AGREE THAT YOUR USE OF THE PROGRAM IS AT YOUR SOLE RISK, THE PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND SUBMITTABLE EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS, AND TERMS OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW, OR CUSTOM, INCLUDING BUT NOT LIMITED TO PRODUCTS OR SERVICES OFFERED THROUGH THE USE OF THE PROGRAM, IMPLIED PROMISES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

PARTICIPANTS ACKNOWLEDGE THAT SUBMITTABLE DOES NOT WARRANT THAT SUBMITTABLE’S SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICE, AND NO INFORMATION, ADVICE OR SERVICE OBTAINED BY A PARTICIPANT FROM SUBMITTABLE OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.

Definitions

“New Customer” – a new purchaser of Submittable’s services that has not already been in active discussions with Submittable to purchase Submittable’s services in the four months prior to the referral, and who purchases Submittable’s services based on the referral of the existing customer.

“Existing Customer” – a current Submittable customer with an active Submittable account, who is current on its payments to Submittable. “Existing Customer” does not include Submittable customers who already receive preferential pricing for referrals.

“Participant” – an Existing Customer, a New Customer, or a potential New Customer who elects to participate in the Program.