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Find answers to FAQs on Instagram’s Dale Tú Latinx and Hispanic Creator Program or contact our helpful support team.

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FAQs

Get quick answers to frequently asked questions regarding Instagram’s Dale Tú Latinx and Hispanic Creator Program (“Program”).

Technical Questions
Program Questions

Where do I apply?

Visit fb.me/daletucreatorprogram to begin your application. The application will open on September, 12 2022.

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How do I apply?

After reading the program guidelines carefully, you can either sign in with your existing Submittable account or create a new one to access the application. Signing up with Submittable is free and is required to submit an application to the program.

Once you are signed in to an account, you will see the application’s eligibility quiz. Complete the quiz questions and submit your application. 

A draft of your application will automatically save every few minutes. If you exit the application before completing it, your previous answers will be saved. To view your draft and continue working on your application, return to the application page, sign in to your Submittable account, click Saved Drafts, and choose Continue.

Once you’ve submitted your application, you’ll receive a confirmation email from Submittable. Please be sure the email address you used to sign up for your Submittable account is one that you check regularly.

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How do I sign into my Submittable account?

You can sign in to your Submittable account at manager.submittable.com/login. If you’ve lost or forgotten your password, follow the instructions here.

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Where is my submission draft?

To view your submission draft and continue working on your application, sign into your account at manager.submittable.com/login, click Saved Drafts, and choose “Continue”.

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Will I receive notification that my application is received?

Yes, you will receive an email confirmation from notifications@email.submittable.com once your application is submitted. You may want to search your spam or promotions folder in addition to your main inbox.

To ensure you don’t miss any critical messages, we recommend that you enable safelist notifications.

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Will I be able to edit my submission after applying should I make an error?

No. Please ensure all information you provided is accurate before you press the “APPLY NOW” button. Submitters can withdraw an active submission at any time. To withdraw an active submission, follow the steps found here.

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Can I delete my Submittable account?

Yes, Submittable is committed to protecting data security and privacy, and that includes our full compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). 

To proceed with a request to delete your personal Submittable account, please fill out this form.

You will be notified of progress as the various steps are taken to remove your information from our system.

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How do I withdraw my submission?

Submitters can withdraw an active submission at any time. To withdraw an active submission, follow the steps found here.

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I’m an agent applying on behalf of a Creator; what do I need to know?

As a submitter using Submittable, you'll receive notifications for events related to any submissions you've made. These notifications will always be sent to the email address associated with your Submittable account. 

Agent and creator may sign into the Submittable account/username to track notifications and application status. Be sure to sign in using the Submittable account/username that was used to submit the application.

If you are an agent who is applying on behalf of more than one creator, we recommend that you submit each application under a Submittable account/username that is unique to each Creator. This will ensure Creator applications are managed in separate accounts. For example, if Agent Z is submitting on behalf of Creator Y and Creator W, Agent Z would need to make two separate Submittable accounts. One for Creator Y under "Creator_Y@gmail.com" and a second for Creator W under "W_Creator@yahoo.com.

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How do I get technical assistance?

If you need technical assistance, you can complete the form below 24 hours a day, 7 days a week.

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How do I apply?

After reading the Program guidelines carefully, you can either sign in with your existing Submittable account or create a new one to access the application. Signing up with Submittable is free and is required to submit an application to the Dale Tú Latinx and Hispanic Creator Program.

Once you are signed in to an account, you will see the application’s eligibility quiz. Complete the quiz questions and submit your application.

A draft of your application will automatically save every few minutes. If you exit the application before completing it, your previous answers will be saved. To view your draft and continue working on your application, return to the application page, sign in to your Submittable account, click Saved Drafts, and choose Continue.

Once you’ve submitted your application, you’ll receive a confirmation email from Submittable. Please be sure the email address you used to sign up for your Submittable account is one that you check regularly.

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Find more technical information in our Help Center

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